Event: contact scoring exceeded

This event activates the automation rule when a contact exceeds a pre-defined value of points in the event. For instance, after having set the score threshold at 150, the rule will run each time the sum of all points of the contact hits more than 150 points.

Note: If you want the rule to run only once for a given contact that exceeds, for instance, the level of 150 points, you should indicate 1 in the Occurrences section of the rule settings. Otherwise, the rule will run each time the contact exceeds 150 points (for instance, after having reached 153, 160, 200 points).

scoring2

To set this rule:

[1] The type of event: contact scoring exceeded.

[2] Score: the rule will run if the contact exceeds this number of points.

If you need more information about the topic mentioned above, please contact us: [email protected] +48 533 600 808

All together. Better.

Leadoo AI, Manago AI and Thulium AI are one seamlessly integrated family.

The #1 conversion platform for turning website visitors into active leads with its conversational marketing tools.

Learn More

Engage, convert and retain your customers with Europe's only AI Customer Data and Engagement Platform built for eCommerce.

Get a demo

Thulium is an omnichannel contact centre system for eCommerce & B2B support that unifies all your customer support.

Learn More