Channels Pro

Engage users via SMS channel

• Mobile Marketing
• Mobile Marketing Dashboard
• Individual message list
• SMS analytics
• Sending SMS
• Create a new text message
• Integrate an SMS gateway

Reach your audience with Web Push notifications

• Web Push
• Marketing uses
• Web push – analytics
• Dashboard & Analytics
• Web Push Notifications
• Dynamic Web Push notification wizard
• Web Push Notification Wizard
• Dynamic Web Push notification wizard
• Customer Preference Center | Recommendations in Web Push notifications
• Drafts and Templates
• Notification List
• Adding the script confirming receiving Web Push notifications to any element on the website
• Collect Web Push consents for your own domain
• Sending web push notifications from a private domain
• Web Push consent prompts
• Consent forms list
• Consent form wizard

Orchestrate and automate omnichannel communication

• Analytics of emails and sms messages in Workflow

Events:

• Workflow Event: Email Marketing consent status changed to opt-in
• Workflow Event: Email Marketing consent status changed to opt-out
• Workflow Event: Any email opened by Contact
• Workflow Event: Specific email opened by Contact
• Workflow Event: Link in email clicked by Contact
• Workflow Event: Birthday email sent to Contact
• Workflow Event: Text message delivered to Contact
• Workflow Event: Mobile Marketing status changed to opt-in
• Workflow Event: Mobile Marketing status changed to opt-out

Conditions:

• Workflow Condition: Contact has opt-in status for Email Marketing
• Workflow Condition: Contact has opt-out status for Email Marketing
• Workflow Condition: Contact opened email
• Workflow Condition: Contact clicked on link in email
• Workflow Condition: Contact received a number of emails
• Workflow Condition: Contact received text message

Actions:

• Workflow Action: Change Email Marketing status to opt-in
• Workflow Action: Change Email Marketing consent status to opt-out
• Workflow Action: Send email to Contact
• Workflow Action: Send text message to Contact
• Workflow Action: Change Mobile Marketing consent status to opt-in
• Workflow Action: Change Mobile Marketing consent status to opt-out
• Workflow Action: Send Web Push notification

Engage customers with birthday and recurring emails

• Configure a periodic email
• Configure a birthday email
• Birthday messages

Channels Ultimate

Connect with your audience through messaging apps

• WhatsApp Integration (MessageBird)
• Viber Integration (Infobip)

Engage users with targeted push notifications in your mobile app

• SALESmanago Mobile
• SALESmanago Mobile | Push notifications
• Dynamic segments analytics (SALESmanago Mobile)
• Dynamic segments (MobileApp Marketing Automation)
• SALESmanago Mobile – Flutter libraries
• Mobile profile
• Scheduled action
• Push analytics
• Conditions
• Automation rules (MobileApp Marketing Automation)
• Application dashboard
• SALESmanago Mobile | Create an FCM account
• Application mapping
• Integration with SALESmanago Mobile
• Android integration manual
• IOS integration manual